Frequently Asked Questions

Everything you need to know about our products and process.

What purity level are your peptides?

All of our peptides are manufactured to a minimum of 99% purity, verified by HPLC (High-Performance Liquid Chromatography). Most products consistently test above 99.4%. A full Certificate of Analysis with chromatographic data is included with every order.

Are your products for human use?

No. All products sold by Unify Peptides are strictly for in vitro research and laboratory use only. They are not intended for human or veterinary use, and are not to be used for diagnostic, therapeutic, or other clinical applications.

Do you provide Certificates of Analysis?

Yes. Every product ships with a detailed Certificate of Analysis (COA) that includes HPLC purity chromatograms, mass spectrometry data, amino acid sequence verification, and endotoxin testing results. We believe in full transparency.

What payment methods do you accept?

We currently accept Interac e-Transfer for all orders. Credit and debit card payment options are coming soon. Upon placing your order, you will receive e-Transfer instructions with the payment email and your order reference number.

How long does shipping take?

Orders are processed within 24 hours of payment confirmation. Standard shipping within Canada takes 2-5 business days. All orders ship with tracking and appropriate temperature-controlled packaging.

How are the peptides stored and shipped?

All peptides are stored at -20°C in our facility. Orders are shipped with cold-chain packaging including insulated containers and ice packs to maintain stability during transit. Upon receipt, we recommend storing lyophilized peptides at -20°C, protected from light.

What is your return policy?

Due to the nature of research compounds and cold-chain requirements, we cannot accept returns on opened products. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and we will arrange a replacement.

Do you ship internationally?

At this time, we ship within Canada only. International shipping may become available in the future. Please contact us if you have specific inquiries about international orders.

Can I place a bulk or institutional order?

Yes. We offer volume pricing for institutional and bulk orders. Please contact us at orders@unifypeptides.com with your requirements and we will provide a custom quote.

How do I reconstitute lyophilized peptides?

Reconstitution protocols vary by peptide. Generally, bacteriostatic water or sterile water is used. Specific reconstitution guidelines are included with each product. For detailed protocols, please refer to the product documentation or contact our support team.